2
You decide what’s shared.
Most donors worry about what happens to their information, with reason: donor lists are sold, rented, and traded across this sector every day.2 Ours never will be.
• Your name is not for sale. We never sell, rent, or trade your information, and no advertising tracker will ever follow you around these pages.
• Give without handing over yourself: the organizations we grant to receive nothing about you unless you choose to share it.
• If you do share, your gift travels with a clear signal: no follow-up solicitation mail, no campaigns you never asked for. A gift should never buy you a year of paper.
• And plainly, because a pledge should not overpromise: we cannot control what a charity does with information you choose to give it. We set the expectation with every gift, and if an organization ignores it, tell us.
• The full detail lives in our privacy policy: plain language, short enough to actually read.
3
Guarded because it matters.
When BBB’s Give.org asked donors about giving somewhere new, 69% worried their information could be hacked or stolen, and four in five said a breach would stop or pause their giving.3
• The best defence is having less to steal. We keep as little as possible in the first place.
• What we do hold, we guard like it belongs to someone who trusted us with it. Because it does.
• Your information is encrypted on its way to us and while it rests with us.
• Money moves through certified payment processors; full card numbers never touch our systems.
• Access is need-to-know: a human sees your information only when serving you requires it.
• If delivering the service ever means sending data to a third-party partner, it goes anonymized (unless identification is needed, e.g. payment processor): nothing that can be traced back to you.
• If anything ever goes wrong, you hear it from us fast, plainly, and completely. We will never bury an incident.
• And you will notice we stop there. Detailing our defences would only help the wrong people, so we prove them to independent auditors instead of advertising them to attackers.
4
You stay in control.
Generosity is not a subscription trap; in donor-centred research across Canada and the United States, the reason people most often give for walking away is being asked too often.4 The relationship runs on your terms.
• We will never call, never knock: no phone asks, no one at your door, ever. Kindness should not cost you your quiet.
• Change your mind in one click: pause or cancel any recurring gift. No retention call, no confirmation dance.
• One thank-you, meant. Never a second ask stapled to it.
• Your giving history, receipts, and tax records are yours to take anywhere, any time.
• Say the word, and we erase everything: gone within 30 days, confirmed in writing.
5
We prove it.
Anyone can publish pledges; the question is whether you can check them.
• Every year we open the books on your data: what we hold, how it is used, who can touch it, and anything that went wrong. Published whether or not the law asks.
• Then we invite outsiders to check our homework: our data practices will be independently audited, with the results published.